Deutsche SachCapital sets up and manages investments in material assets for investors. We have taken precautions designed to ensure that any conflicts of interest between us, you, or the investors among themselves, our management and other personnel, or third parties associated with us directly or indirectly through control structures do not have any adverse affect on investors' interests. Basic principles for identification and handling of conflicts of interests are set out in a written guideline.

Deutsche SachCapital has introduced effective and transparent procedures for suitable immediate processing of complaints.

Our complaint management procedure complies with legal requirements. We also welcome your suggestions for ongoing improvement of our existing processes and procedures.

It costs nothing to file a complaint with Deutsche SachCapital.

You can use the following routes to file complaints:

By e-mail
Send your e-mail to kontakt@deutsche-sachcapital.de

By phone
We can be reached Mondays through Fridays between 9 a.m. and 5 p.m. on +49 (0)40 808 075-5655.

By letter
Please address your complaint to:
Deutsche SachCapital
Anlegerverwaltung
Schönholzer Straße 3
13187 Berlin

All incoming complaints and the actions taken in connection with them are documented and regularly reviewed for possible procedural improvements.

The company has developed appropriate and effective strategies to ensure that voting rights in AIF portfolios managed by us are exercised to the benefit of that AIF and the investors holding shares in it.

Closed-end public investment funds are issued at a predetermined price that is not affected by the date of acquisition. Confirmation of acceptance of subscriptions is in all cases by declaration issued by the office appointed for this purpose by the AIF.

As an investment company, DSC Deutsche SachCapital GmbH (DSC) is subject to the requirements of the German Investment Code (Kapitalanlagegesetzbuch - KAGB). Section 37 of the German Investment Code comprises regulations on the remuneration systems for the remuneration of managing directors, employees whose activities have a significant impact on the risk profile of the investment company or managed investment funds (risk bearers), employees with supervisory functions and all employees receiving total remuneration which places them in the same income group as managing directors or risk bearers.

The remuneration policy must be compatible with and conducive to solid and effective fund and risk management. In addition, it must not encourage individuals to take risks that are incompatible with risk profiles, contractual terms, statutes and investor interests. It must prevent employees from being inclined to take excessive risks that are contrary to the investor interests. At the same time, the remuneration policy must be consistent with the business strategies, goals, values and interests of the investment company, AIFs managed by the company or investors in such AIFs, and must also include measures to prevent conflicts of interest. Variable remuneration at Deutsche SachCapital is not guaranteed and is always granted on a performance basis in line with the achievement of individually agreed goals.

The general principles of the remuneration model of DSC are aimed at all the employees of the investment company. The company's management is in charge of monitoring and complying with the remuneration model. The Supervisory Board bears responsibility for compliance with the remuneration system at the management level and in the areas of risk management and compliance. A remuneration committee was not formed based on the principle of proportionality.

The remuneration system is reviewed every year.